We Provide Quality Products And Services
XINGXIINT adheres to the “four leads” with leading production efficiency, leading product innovation, leading supply chain, and leading agency model, and is committed to building the world’s first LED display channel distribution brand.
Related case
We have classic application cases in many industries, and we are here to showcase some, more of which can be related to our sales and usage.
LED Solutions
Various industry application services, video command and control
F A Q
What is XINGXIINT’s Extended Warranty Service?
XINGXIINT provides extended warranty services to customers beyond the standard warranty period. The extended warranty includes: Full media technical support, factory repair for spare parts, on-site service, inspection service and training service.
Key Features of XINGXIINT’s Extended Warranty Service: Professional service from the original manufacturer, yearly package for added convenience, unlimited service sessions, worry-free throughout the year.
When to Use XINGXIINT's Extended Warranty Service
XINGXIINT offers extended warranty services ranging from 1 to 3 years after the standard warranty period expires.
What is XINGXIINT’s Maintenance Service?
Maintenance services are tailored to each customer’s screen conditions and requirements, including: module repair, on-site service, regular inspections, spare parts replacement, etc.
Service Content:
1. Online Technical Support: Professional online acceptance and fault handling process provided via the service hotline. Upon calling the after-sales service hotline, service experts and R&D quality experts will provide customers with a response and information about specialized online acceptance and troubleshooting process.
2. Faulty Parts Repair: Customers can send faulty parts to XINGXIINT’s designated service center for repair. After the faulty parts have been repaired, they will be mailed back to the customer by XINGXIINT.
3. On-Site Service: Professional engineers can be dispatched by XINGXIINT to perform repairs on-site.
4. Training Service: Training on product knowledge, daily usage, and maintenance
5. Customized Service: XINGXIINT provides tailored services based on customer needs.
When should XINGXIINT's Maintenance Service be Used?
We’re here to help when you need customized maintenance such as multiple yearly inspections or on-site service within 4 hours.
When should XINGXIINT's Maintenance Service be Used?
We’re here to help when you need customized maintenance such as multiple yearly inspections or on-site service within 4 hours.
What does XINGXIINT's Installation and Construction Service Consist of?
XINGXIINT provides screen installation, construction, and debugging services (excluding steel structure materials and installation):
Service Content:
1. Installation of screen, distribution box, and control equipment
2. System debugging, testing, and acceptance
3. Instruction on regular maintenance precautions
When to Use XINGXIINT's Installation and Construction Service?
In the event that the customer or project service provider is unable to install display screens.
What does XINGXIINT's Project Handover Service Consist of?
XINGXIINT assigns professional engineers to customer sites for screen installation construction and commissioning, including screen installation, distribution box installation, control equipment installation, etc., so that the screens can be debugged, tested, and accepted.
Service Content:
1. Steel structure design and installation
2. Installation of screen, distribution box, and control equipment
3. System debugging, testing, and acceptance
4. Instruction on regular maintenance precautions
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